Privacy Policy

Effective Date: March 15, 2026

Welcome to the Privacy Policy of Casino Coin ("we", "our", "us"). We are committed to protecting and respecting your privacy in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom.

1. Information We Collect

We collect various types of information in order to provide and improve our services, including:

Personal Identification Information: Name, date of birth, email address, postal address, phone number, and other similar contact data.
Account Information: Username, password, transaction history, and account preferences.
Verification Data: Identification documents such as passport, driving license, or utility bills to comply with legal and regulatory requirements.
Payment Information: Payment card details or other payment method information, processed securely by our payment providers.
Usage Data: Information about how you use our website and services, including IP address, browser type, device information, and browsing behaviour.
Cookies and Tracking Technologies: Data collected through cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal obligations, including anti-money laundering (AML) and responsible gambling regulations.
To process your transactions and manage your account.
To communicate with you, including sending updates, promotional materials, and customer support.
To improve our services, website functionality, and user experience.
To detect, prevent, and address fraud, security issues, and other illegal activities.
To comply with applicable laws, regulations, and requests from law enforcement authorities.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent where applicable.
Performance of a contract to which you are a party.
Compliance with a legal obligation.
Our legitimate interests, provided they do not override your fundamental rights and freedoms.

4. Sharing Your Information

We may share your personal data with:

Regulatory and law enforcement authorities as required by law.
Third-party service providers who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Affiliates and partners for marketing and promotional purposes, only with your consent.

All third parties are required to protect your data and use it only for the purposes we specify.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to access your data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (right to be forgotten) under certain conditions.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the details provided below.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you believe we have collected data from a child under 18, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Casino Coin Data Protection Officer
Email: [email protected]
Phone: +44 20 7946 0958
Address: 12 Queen Street, London, EC4N 1TX, United Kingdom